THIS NOTICE IS SUBJECT TO MODIFICATION OR TERMINATION AT ANY TIME, WITHOUT ADVANCE NOTICE, WHETHER DUE TO CHANGES IN THE LAW, THE CONVENIENCE OF DRAGON NETWORKS OR OTHER REASONS.

Users should check the most current version of this notice before submitting a complaint or a response to a complaint to ensure Customer is using a correct and current version of this notice.

This notice was last updated April 13, 2009.

Pursuant to the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c), ("DMCA"), a copyright owner or its authorized agent ("Complainant") may submit a notification alleging copyright infringement to Dragon Networks's Designated Copyright Agent if Complainant has a good-faith belief that its works are being infringed by material subject to Dragon Networks's control. To ensure receipt, Dragon Networks strongly recommends that Complainant send the notification via email, with a copy following via overnight mail, delivery fees or postage prepaid. Dragon Networks will investigate proper notifications that are sent to:

Designated Copyright Agent: Sally Mullock, General Manager

Dragon Networks
Attn: Copyright Complaint
4987 Lavista Road, Suite 4
Tucker, GA 30084

Telephone: +1 770.409.8143
Facsimile: +1 770.409.8143
Email: Abuse@dragon.com

A proper notification MUST have at least the following information, per DMCA, or it may be ignored:

1. A physical or electronic signature of a person authorized to act on behalf of Complainant;

2. Identification of the copyrighted work claimed to have been infringed or, if multiple copyrighted works at a single site are covered by a single notification, a representative list of such works at that site;

3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Dragon Networks to locate the material;

4. Information reasonably sufficient to permit the service provider to contact Complainant, such as an address, telephone number and, if available, an e-mail address at which Complainant may be contacted;

5. A statement that Complainant has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

6. A statement that the information in the notification is accurate, and under penalty of perjury, that Complainant is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Dragon Networks will investigate the subject of a proper and complete notice. If appropriate, Dragon Networks will remove or disable access to the allegedly infringing material and notify the entity that submitted such material ("Respondent"). Respondent may then send to the Designated Copyright Agent a proper counter-notification, in which case Dragon Networks may re-post or re-enable access to the allegedly infringing material between 10 and 14 days after receipt of the counter-notification, unless Complainant first notifies Dragon Networks that Complainant has filed suit to restrain Respondent from engaging in the alleged infringement. Mark the counter-notification "Attn: Response to Complaint" on the document and on the envelope, and send to the address above. To ensure receipt, Dragon Networks strongly recommends that Respondent send the counter-notification via electronic mail, with a copy following via overnight mail.

A proper counter-notification MUST have at least the following information, per DMCA, or it may be ignored:

1. A physical or electronic signature of a person authorized to act on behalf of Respondent;

2. Identification of the material that has been removed or disabled and the location at which the material appears before it was removed or access to it was disabled.

3. A statement, under penalty of perjury, that Respondent has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and

4. Respondent's name, address and telephone number, and a statement that Respondent consents to the jurisdiction of the Federal Court in its district or, if Respondent's address is outside the United States, Respondent consents to any jurisdiction where Dragon Networks may be found, and that Respondent will accept service if process originates from Complainant or Complainant's agent.